Case scenarios
How to answer CRPO exam case scenarios
Facts checked against CRPO's and Ontario's official sources on October 22, 2026.
Every simulation on the CRPO Registration Examination starts with a short case scenario, then moves through five to eight sections as the work with the client unfolds. To answer well, read the scenario for the signs that it is about safety, consent, confidentiality or a boundary, name what each section is asking for, sort every option before you click, and keep asking whether you know enough yet to act. The scenario is not background. It tells you which options will carry the heavy weights.
What a scenario gives you
CRPO's Resource Manual describes three parts to a simulation: the scenario, which sets out the setting and basic information about the client (age, gender, presenting issues and so on), followed by Information Gathering and Decision Making sections. The manual describes simulations as something like a case study taken apart session by session, and recommends case studies about what is in the client's best interest as an excellent way to prepare. The situation moves between sections. A fact revealed in section two can change what is right in section five, so carry it forward.
Step 1: read the scenario for triggers
Most points are lost by answering an ethics section as if it were purely clinical. Before the first stem, scan the scenario for these signals:
- A third party: a parent, partner, employer, insurer, lawyer or referring physician. Consent and confidentiality are now in play.
- Possible harm: to the client, a child, a named person or a resident of a care home. Risk assessment and reporting duties may follow.
- A second role: you are also a neighbour, a colleague, a witness, a business contact. That is a dual relationship question.
- Money or paperwork: fees, gifts, receipts, reports, records requests.
- Your own reaction: if the scenario is built to make you feel flattered, anxious or irritated, expect boundary options.
- Who you are: an RP (Qualifying) practising under supervision, a group practice, a rural setting. Context changes what is proportionate.
Step 2: name each section's purpose
Read the stem twice. Information Gathering stems ask what you need to know for a stated purpose at a stated moment; Decision Making stems ask what you would do. Put the purpose into three or four words ("risk, not history", "consent before content") and note the time frame (first session, minutes left, after a crisis). Options that serve some other purpose score zero at best. The difference between the two section types is covered in Information Gathering vs Decision Making.
Step 3: sort before you click
A selection cannot be undone, so read every option first. Put each into one of four bins: must-have, defensible, irrelevant, harmful. Then select all the must-haves and the defensible ones you can justify, and nothing else. In a CHOOSE ONLY ONE section, rank instead: several options will be defensible, and only one is generally regarded as most acceptable.
Step 4: test every action option
The harmful options are rarely obviously bad. They are reasonable acts with something wrong. Ask five questions of each:
| Question | The trap it catches |
|---|---|
| Do I know enough yet for this to be right? | Acting before assessing: a safety plan before the risk is assessed |
| Is consent real and specific? | A signature without understanding; a release that names no recipient or purpose |
| Whose discomfort does this relieve? | Over-referral, ending early, sending the moment to someone else |
| Is this my job? | Diagnosing, advising on medication, legal or custody advice |
| Do I have the authority? | Disclosing without consent or a legal basis; detaining a client |
A sixth check catches a quieter trap: is the client's culture, faith, identity or status being treated as the problem? Adapting to a client's context means asking what it means to them, not assuming.
Step 5: carry facts, not feelings
When you select an option, the client's reply appears. Treat it as information about the case only when it adds a clinical fact ("I tried once before, nobody knows"). Ignore its warmth or coldness. A client can be relieved by false reassurance and silent after an excellent question; the exam reproduces both on purpose. Use the notepad for the section's purpose, new facts and anything you promised the client.
Practise with "what if" questions
The Resource Manual suggests asking yourself, or your study group, "what if" questions to test competency-based options, such as what you would do if a client arrived at your office in distress without an appointment, if the therapeutic alliance ruptured, or if a client came to a session intoxicated. Answer each one out loud with the five questions above, then check your reasoning against the Professional Practice Standards (opens in a new tab).
The library module Ethical Decision Making Under Exam Conditions sets out the full sequence and works through eight short dilemmas. To apply the method to a whole case, use the free practice case, which shows the weight and reason for every option once each section is checked, and see the sample items guide for two worked sections.
Common questions
How long should I spend on each scenario?
Three hours for ten simulations is about 18 minutes each. The Resource Manual warns that if several simulations take you more than 30 to 45 minutes, you may not finish in time.
Is safety always the first priority in a scenario?
When there is risk in the room, respond to it first and consult afterwards. When there is no immediate risk, the usual first steps are assessment and consent, not action.
Should I choose options that consult a supervisor?
Consultation is good practice and often weighted well, but not when it replaces something you are already required to do, such as reporting a child in need of protection, or when it means leaving a client mid-disclosure.
Do scenarios test Ontario law?
Yes, through the options. Mandatory reporting, consent and capacity, privacy and the limits of an RP's scope all appear as choices inside clinical cases.